Skip to content

Cart

Your cart is empty

Shipping Policy

1. Processing Time
Orders are processed within 2 days business days after payment is confirmed. Please note that orders are not shipped or delivered on weekends or holidays. Any delays in processing due to high order volume or unforeseen circumstances will be communicated on the website.

2. Shipping Methods and Delivery Times
We offer various shipping options to suit your needs. Estimated delivery times and associated shipping charges will be displayed at checkout. Standard delivery times are as follows:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • International Shipping: 10-15 business days

Please note that delivery times are estimates and may be affected by external factors such as weather conditions, customs clearance, or carrier delays.

3. Shipping Costs
Shipping costs are calculated based on the total weight of your order and the destination. These costs will be shown at checkout before you confirm your order.

4. Order Tracking
Once your order is shipped, you will receive an email notification with a tracking number that allows you to follow the progress of your shipment. Please allow up to 24 hours for the tracking information to update.

5. International Shipping
We ship to many international destinations. Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are not included in the shipping cost and are the responsibility of the recipient.

6. Delays and Issues
While we strive to deliver orders on time, delays may occur due to factors beyond our control, such as customs processing or natural events. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

7. Incorrect Shipping Information
Ensure that your shipping address is correct before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, please refer to the website's Help section for further instructions.

8. Lost or Damaged Packages
We take precautions to ensure that your order arrives safely. However, if your package is lost or damaged during transit, please refer to our FAQ for details on reporting and resolving such issues.

9. Split Shipments
In some cases, your order may be shipped in separate packages to ensure timely delivery. You will be notified if this occurs, and tracking information for each shipment will be provided.

10. Changes to Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Changes will be posted on this page, and continued use of the website following any modifications indicates your acceptance of the updated policy.

 

Canada Shipping Rates


 Standard Shipping (3-10 business days) $15.00 (Free for orders over $45)
UPS Shipping (3-5 business days) $30.00

 

US Shipping Rates

Standard US Shipping (7-10 business days) $15.00  (Free for orders over $45)
UPS Ground $20.00
UPS 2-Day Express $50.00
UPS Overnight $60.00

 

International Shipping Rates

Standard Shipping (10-15 business days) $20 (Free for orders over $45)
UPS Shipping (3-7 business days) $80
 

 

*All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your ARTEI PHIRE order and ARTEI PHIRE is not responsible for fees.

If you are unhappy with your purchase, please return your item(s) to us within 14 days for refund or exchange. We will gladly issue a refund* as long as the item(s) are unopened, in the original packaging and not damaged. * Shipping and Handling is not refundable.

 

 

By placing an order with us, you agree to the terms of this Shipping Policy.

Please email us if you need more information at support@artei-phire.store

''Life is too short to wear boring perfumes''

ARTEI PHIRE PERFUMES SINCE 2023

More...

Artei Phire is derived from Latin and means "The Art of Fire" or "Art of Passion". 

Our story begins with a mother's legacy of crafting natural incense blends and perfumes from the heart of Africa, passed down through generations to our artisan perfumer and founder Lalla A.D.

We are a proudly Canadian perfumes brand from Vancouver inspired by this rich tradition and fueled by a passion for biochemistry and nature,

We create perfumes that not only are natural but also evoke emotions, boost self-confidence, and bring harmony to your life. 

Our carefully crafted, unisex perfumes are designed to match your daily energy and inspire you to face life's challenges with grace and strength. Every scent is a tribute to the beauty of nature and the power of well-being. 

Say goodbye to products filled with lots of harmful chemicals. Join us on a natural journey where every bottle tells a story of love, passion, and purpose—one fragrance at a time.

Secure Checkout Secure Payment
Easy Returns Return with Ease